All our arrangements are individually made by our designers, and each one is unique, so the arrangement delivered may not precisely match the photos on our website. Occasionally, we may substitute flowers or containers when necessary. Our designers will always ensure that the style, theme and color scheme of your arrangement is similar as possible to the photos on our website.

If you do not like what was made, please infrom us before the 24 hour mark to get any discount and or refund. When a refund is issued the product is required to be returned or picked back up in the condition it was delivered before the refund is completed. For refund pickup we charge an additional $10 fee.